An example of a real world intervention
What do I like about it?
Face unlock with a mask is the brightest feature in Apple iOS 15.4 There are several reasons to like it.
Firstly, it’s very convenient as I can go to multiple scenarios and faces to quickly unlock and use my phone.
Secondly, it’s safer as I don’t have to take my mask off outside, reducing the risk of nose-to-mouth exposure and complying with epidemic prevention requirements.
Lastly, the user-friendly design makes me feel that my mobile phone is thinking about me, as it is an essential part of our daily life.
What do I think could be improved?
For such a bright feature, personally, I love it, but it still has some issues that exist and if it were me, this is how I would go about improving it.
Firstly, Improve the accuracy of face unlocking.
When I was using this new feature, I would have trouble unlocking my phone and would still have to use the traditional numeric code to unlock it. For example, when I am at different angles and under different makeup, the camera recognition is not very sensitive.
Secondly, Reduce some security risks.
Because wearing a face mask increases the scenarios and possibilities of unlocking, not only does the mask carry the risk of infection, but it is also not conducive to the security of personal information. In following this trend, it is all the more important that we try to hope to make the pandemic epidemic disappear.
Lastly, Reduce costs appropriately.
As iOS 15.4 is not compatible with lower grade phones, resulting in not waiting to update the phone for new features, this will to some extent increase the purchase and monetary burden on consumers, which is not conducive to the promotion and popularity of features and user feedback.
What can I learn from it to create my own intervention?
From the earliest days of digital code unlocking to biometric unlocking, Apple has been going from strength to strength with its interventions. Always going to iterate and update its products and systems to explore more potentialities and possibilities.
As an academic scholar, I was able to learn something from this to use in my own ideas for interventions.
Firstly, respond to changes in the wider social environment.
With the advent of the pandemic era and the wearing of masks becoming an essential part of our lives, the whole world is being affected by it, but different people have given different solutions to deal with such a sudden black swan event. It is and should be worthwhile for me to learn how to cope, and most importantly, to learn the ability to cope with change and the unpredictability of things.
Next, understand and find the needs and pain points of your stakeholders.
When we are working on our own projects, we need to constantly explore and find the needs and pain points of our stakeholders so that it can be a sustainable project. Next, identify your users, get to know your users, listen to their feedback and discover new possibilities and potentials.
Then, Keep testing, updating, iterating, and reflecting on your project.
When we have an idea, we should test it and reflect on whether there are any problems or deviations in our project or idea. We’ve gone from the earliest days of iOS to today’s iOS 15.4, and it’s probably the small changes we’ve made that have led to the big changes we’ve made today.
Finally, adjust your mindset.
When we work on a project, we inevitably get frustrated and desperate. We have to adjust our mindset in time, clarify our goals, and make changes with a goal in mind in order to make the project work better.